Blackboard FAQ

Questions and Answers for Lee College Faculty

1. What is Blackboard?

Blackboard is a company that develops Learning Management Systems. It is a self-contained place to present material to students. Blackboard can be used in a variety of manners (e.g., online or hybrid instruction), to enhance a traditional class, as a community for users such as the drafting community or the nursing community, honor societies, or Faculty Learning Communities to post information relevant to all its members. The advantage of using such a system is that it is self-contained and therefore sensitive information is not accessible to unauthorized users.

2. How do I get a class set up in Blackboard?

To get started, please contact Paula Lee, or 281.425.6285. She is the Instructional Technology Support Specialist/LMS Administrator for Lee College. She will help you with all the technical aspects of using Blackboard. Also, before each semester, Paula sends out a spreadsheet to the faculty asking which classes are needed for the upcoming semester. Then she creates the needed sections.

3. Whom do I contact for instructional design questions?

Contact Paula Lee for instructional design questions for Lee College. Email her at or call 281.425.6285. She will help you with the best practices in the layout and presentation of the material for the students.

4. Whom do I call when things don’t work in Blackboard?

Employees and students can call the Help Desk at 281.425.6952. Also, you may contact Paula Lee at or 281.425.6285.

5. How do I log into Blackboard?

Log in here. Your username and password will be the same one that you use to log into your Lee College email. This might be different from the one you use to access myLC Campus, which is where you find your class rosters and enter final grades.

6. What exactly does Blackboard offer?

Blackboard gives instructors a container for their course material. Some of the features inside Blackboard are discussion boards, blogs and journals, the ability to create assignments and assessments, web links, modules, a home page where information (such as the course syllabus) can be posted with which students will always have access. There is also a grade book feature that you can utilize and that students can follow their progress. Another feature is SafeAssign, which is an anti-plagiarism program.

7. What other resources can instructors access?

Lee College is part of the Virtual College of Texas. As a member we have access to SoftChalk, which is lesson builder software. We also have access to the Dallas County Community College District (DCCCD) video repository. This is a repository of video clips that can be linked into your Blackboard class. Another resource we have is Respondus, which is a Windows-based authoring tool that makes it easy to create and manage exams for Blackboard Blackboard.

8. What about training?

You can contact Paula Lee for Blackboard training. She does offer some basic Blackboard raining classes throughout the year. She works closely with faculty on a one-on-one basis as well. A webpage is being created for Blackboard that will have short videos and helpful documents posted on it. It is located in the employee portal. However, it is a work in progress. The Center for Teaching Excellence (CTE) also offers training on different technologies that can be used in the classroom as well as in Blackboard and professional development throughout the year. Paul Arrigo ( is the point of contact for the CTE.

9. Is training or orientation available for students?

Yes. There is an Online Student Orientation Blackboard class that anyone can view. It has general information about Blackboard and what students need to check on their computer before they start using Blackboard. It also has videos/text about how to use the features in Blackboard. Faculty is also welcome to view the information as it shows them Blackboard from the student point of view. Please use the following information to log into the orientation:

  • Username: onlinestudent
  • Password: online

10. When are Blackboard classes available?

The Blackboard classes are always available for instructors. Instructors can hide the courses that they do not want to see in their course list or they can request to have them removed from Blackboard. Backups are created and maintained by the Blackboard Administrator. Instructors are encouraged to create their own backups as well throughout the semester. The current year and the previous year’s courses remain active on the server. After that, courses that are a year old will be archived and removed from the server. Students will not be able to access their Blackboard classes until the first day of the semester. The Blackboard classes remain visible to the students for about a week after the semester ends. If the instructor needs a class to remain open for students that received an “I”, then the instructor can turn the course back on.