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Telephone Features

Voice Mail

TO SET UP YOUR MAILBOX FROM YOUR EXTENSION:

  • ENTER 6591 (Pilot Code)
    Listen to Tutorial and Follow Prompts
    • ASSIGN PASSCODE
      • Press 8 User Options
      • Press 7 Enter Passcode
    • RECORD GREETING
      • Press 8 User Options
      • Press 4 Record Greeting
    • RECORD YOUR NAME
      • Press 8 User Options
      • Press 6 Record Name

To access Voice Mail from outside the system:

  • DIAL Your own number
  • ENTER * + Passcode

To access Voice Mail from your desk:

WHEN MESSAGE WAITING LIGHT IS ON

  • Lift handset or Press Speakerphone for Dialtone
  • PRESS Message Waiting Button
  • ENTER Passcode
  • PRESS 7 to Play Messages

WHEN MESSAGE WAITING LIGHT IS OFF

  • ENTER 6591 (Pilot Code) OR PROGRAM AS AN AUTODIAL BUTTON
  • ENTER Passcode
  • PRESS 7 to Play Messages

To access your Voice Mailbox from a different extension:

  • ENTER 6591 (Pilot Code)
  • PRESS * + Your Mailbox Number
  • PRESS * + Passcode
  • PRESS 7 to Play Messages

To Record & Send a Message to Someone:

  • ENTER 6591 (Pilot Code)
  • PRESS 6 to Make Message
  • ENTER Their Mailbox Number
  • Record Message

To Mark Message For Future Delivery:

  • FOLLOW "RECORD MESSAGE" (above), then:
  • PRESS 6 Message Addressing Options
  • PRESS 3 Future Delivery
  • Follow Prompts to enter Date & Time
  • PRESS 9 Exit

To Give Message to Another Mailbox:

  • ENTER 6591 (Pilot Code)
  • ENTER Passcode
  • PRESS 7 Play Message
  • PRESS 4 Give Message
  • ENTER Mailbox Number
  • PRESS # Record Additional Comments
  • PRESS 9 To Save and Exit

To Transfer a Call into Particular Mailbox:

  • PRESS Transfer or Flash
  • ENTER 6591 (Pilot Code)
  • LISTEN for Recording
  • PRESS *
  • ENTER Mailbox Number
  • HANG UP

To Change Greeting

  • ENTER Passcode
  • PRESS 8 User Options
  • PRESS 4 Change Greeting
  • PRESS 7 Change Primary Greeting
  • PRESS 7 Record Primary Greeting
  • PRESS 9 to Save & Exit to Main Menu

Shortcuts

Anytime during message playback press:

  • PRESS 1 pause for 30 seconds; 7 to resume
  • PRESS * move back 5 seconds
  • PRESS # move forward 5 seconds
  • PRESS 8 skip to next message
  • PRESS 8 * back to beginning of previous message
  • PRESS * to retrieve a message accidentally discarded

When calling someone else's mailbox:

  • PRESS 1 skip greeting to begin recording immediately

TO TRANSFER OUT OF VOICE MAIL & RING AN EXTENSION:

  • PRESS # + extension number