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FAQs

For what types of purchases should I use the purchasing card?

The Lee College District governs how you can use the purchasing card. The Purchasing Agent, along with your Dean/Supervisor, will determine the types of purchases, as well as the maximum dollar amount for which you will be authorized.

In what ways do I benefit from using the purchasing card?

When you use the purchasing card, you enjoy reduced paperwork, direct contact with suppliers, quick and efficient order processing, faster delivery, and fewer errors.

How does the District benefit from the purchasing card program?

When employees use the purchasing card, the District enjoys greater productivity as a result of reduced paperwork, savings from consolidated multiple supplier invoices to one statement from Bank of Montreal, and greater control over spending.

What should I do if my purchasing card is lost or stolen?

Call Bank of Montreal Customer Service, toll-free, 1-800-263-2263 immediately, to report the purchasing card missing and request a replacement.

What do I do if a purchase if denied?

Your purchase may have exceeded a spending or transaction limit, the District may have excluded that type of supplier or merchant, or the supplier or merchant is not equipped to accept MasterCard as payment. Contact your Purchasing Agent to determine the reason.

What should I do if I want to change the “per month” or “per transaction limits?

Provide documentation for the requested change to your Division Chair or Dean, who will contact the Purchasing Agent. Spending limits will not automatically be approved. Every attempt will be made to maintain standard spending limits.

What should I do if a supplier does not accept the purchasing card?

Contact the Purchasing Agent, who will then contact Bank of Montreal. Please provide the supplier’s name, address, and phone number.

Will use of the purchasing card affect my credit report?

No. The Purchasing card is a corporate liability card, and carries no personal liability for cardholders who the purchasing card according to District policy and procedure.

Who should I contact to resolve an error or dispute concerning my account?

You should first contact the supplier. Most exceptions or issues can be resolved between you and the supplier. If you cannot resolve an issue with the supplier, contact your Purchasing Agent for a Dispute Form (Form 700), complete and fax to Bank of Montreal, per the instructions.

When I use my purchasing card to make a purchase, how is the transaction authorized?

When you use the purchasing card to make a purchase, the supplier verifies the account number with Bank of Montreal. Your spending limits are checked automatically against District policy and procedure.