Resources

Practical Workshops and Seminars

Customer Satisfaction/Esteem Building
Do you know how long it takes for a new customer to make a decision about your business? What causes bad customer service and how can it be improved? What causes low self-esteem and how can I improve myself? These questions and more will be answered during this workshop. Customer service is a dying art and yet the majority of people go to places where they are treated well. The places that treat customers well will employ individuals with high esteem. Learn how you can build customer service in your business and high self-esteem in yourself and your employees. To register, call Continuing Education at (281)425-6311.

Location: Lee College SBDC Office 1496 San Jacinto Mall JC Penney Wing Space 1110, Baytown, TX 77521
Instructor: Valerie Coleman
Course Inforation:
•3549-CENC-SBC4087-001 Tues. Oct. 13 6:00 - 8:00 p.m.
•3550-CENC-SBC4087-002 Tues. Nov. 17 6:00 - 8:00 p.m.
Cost - Free