Courses

Course Syllabus

PTAC2314 - Principles of Quality

Catalog Description: Study of the background and application of quality concepts. Topics include team skills, quality tools, statistics, economics and continuous improvement. Lecture Hrs = 3, Lab Hrs = 0

Semester Credit Hours: 3
Lecture Hours per Week:
Contact Hours per Semester: 48
State Approval Code: 4103010000

Course Subject/Catalog Number: PTAC 2314
Course Title: Quality

Course Rationale:

This course is one of the eight core classes selected by the state coordinating board for all process technology programs.

Learning Objectives:

Define terms associated with quality systems; demonstrate team skills; and apply principals and tools of quality to process systems.

Specific Tasks Accomplished:

Upon completion of this course, the student will be able to:

1. Define terms associated with quality systems.
2. Demonstrate team skills.
3. Apply principles and tools of quality to process systems.
4. Describe How it all Began
5. List The Quality Gurus
6. Describe TQM Total Quality Management
7. Describe the term ISO
8. Describe Customer Satisfaction
9. Explain The Economics of Quality
10. Explain why Communication- is the Critical Skill
11. Describe Teamwork & Personal Effectiveness
12. Analyze and describe Quality Tools- Part 1
13. Apply and analyze Quality Tools- Part 2
14. Explain Variation in Processes
15. List Concepts of SPC
16. Explain SPC & Control Charts
17. Describe Process Capability

Grading Policy:

Your grade will be determined from

Textbook and Supplies Requirement:

1. Quality Concepts for the Process Industry by M. Speegle & GC Shah
2. Safety glasses

Other:

• Faculty Vitae
• Faculty Course Material
• Department Budget
• Six-hour Rule
• Class Attendance
• The Academic Honesty Code
• Students with Disabilities