SKIP TO PAGE CONTENT Scroll to Top

TimelyCare

  FIND A CAREER
My Next Move

  PDF this page

TimelyCare: Free, 24/7 virtual health and well-being services at your fingertips. Download the app today

GENERAL INFORMATION

Lee College students have FREE, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyMD, designed for college students. Students do not need insurance to access TimelyCare services. Download the app at https://app.timelycare.com/auth/login. As part of Lee College's partnership with TimelyMD, students have access to services in TimelyCare, including:

  • MedicalNow: On-demand support for common health issues, including cold, flu, and allergies.
  • TalkNow: On-demand, 24/7 emotional support to talk about anything, including anxiety, relationships, depression, and school-related stress.
  • Scheduled Medical: Choose the day, time, and medical provider that best works for you.
  • Scheduled Counseling: Choose the day, time, and mental health provider that best works for you.
  • Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.
  • Psychiatry: Appointments are available through referrals.
  • Self-Care Content: Visit the "Explore" page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.

FREQUENTLY ASKED QUESTIONS

  • What is TimelyCare?
    TimelyCare is a virtual health and well-being platform available 24/7 for Lee College students.
  • Who can use TimelyCare?
    Any currently enrolled student excluding dual credit students. Part time employees are also eligible.
  • How do I log in?
    Go to timelycare.com/lee or download the TimelyCare app to access care.
  • How much does a visit cost?
    TimelyCare is funded through student fees and college funds. There is no additional costs of the services for eligible students and part time employees.
  • I already have insurance. How does TimelyCare benefit me?
    With TimelyCare, you will have free, 24/7 access to providers from anywhere in the United States, regardless of your insurance status. So, you'll never have to spend time or money looking for care, whether you're on or off campus.
  • Can I get a prescription?
    Yes, if the provider deems it clinically appropriate. While the cost of the prescription is not covered, discount cards are provided.
  • What can I be treated for?
    TimelyCare's providers can offer support for a wide range of common concerns, and after talking to you, will decide on the best course of treatment.
  • Can Minors access TimelyCare?
    Yes, minors can utilize TimelyCare with parent consent by completing the following:
    • Create your Timely Care account using your Lee College email address.
    • Once created, parents or guardians complete the consent form to grant access/.
    • An email notification is sent to the student to confirm that the process is complete.

*In the event of an emergency, please call 911*

Seventy-five percent of all mental health conditions begin by age 24, making the college years critical for understanding and talking about mental health. For the nontraditional student, there are additional stressors, which may include work and family demands. Depression, anxiety, and eating disorders are the most common among college students and suicide is the second leading cause of death for this population.

Whether you are feeling overwhelmed yourself or you are seeing signs in a friend, there are resources and support. National Alliance on Mental Illness (NAMI) in partnership with the Jed Foundation has created a guide Starting the Conversation: College and your Mental Health and this short video to help students navigate through college in regards to mental health.